Roadshow Delivery
The Brief
Our client had the challenge of deploying a new sales model within the UK and engaging their 140 retail network partners in onboarding with the change, the systems and the processes.
Approach
Our approach was to listen carefully to our clients and work with them to develop engaging learning activities. We believe that people learn when they have the opportunity to harness their innate curiosity to explore relevant information techniques, allow data, and use structured tech to reach their own conclusions. We developed large information-rich engagement physical walls around the space that provided insight into the rate of change and technical processes being deployed. Activities allowed people to explore these walls both individually and collectively, and through dialogue and interactions, reach conclusions on the rationale for the change, their role within it and the actions they need to take.
Tools
Timeline wall with seek-and-learn question cards
Team tabletop problem-solving dialogue activities
Individual & team based learning quizzes with a difference
Process wall with diagnostic change activity
Competitive gaming techniques to enable learning
Outcome
A 97% positive rating was achieved in feedback from the delegates, with over 220 people attending.
Client
Passenger Car NSC
When
2023